FAQs

Are gift vouchers available?
Yes. They can be purchased online on this site. Click on the BOOK NOW button to purchase. There is a booking fee to purchase tickets on line.

Gift vouchers will be emailed to the nominated email address. They are valid for three years and must be redeemed online. Apply the gift voucher toward the online booking purchase using the "Apply a gift card" option, located next to the booking total.

Are season passes available?

Yes. They can be purchased online on this site. Click on the BOOK NOW button to purchase. There is a booking fee to purchase tickets on line.

What age can go on the Aqua Park?

Stoney Aqua Park at Telegraph Point is suitable for a wide variety of ages from the very young to very elderly.
*Ages 3 to 6 may use the park but MUST be accompanied by their parent at all times who takes full responsibility for them.
Under 3 years of age are not permitted on the park. *There is a splash zone with toys for small children to play outside of the Aqua Park perimeter.

Is there a weight/height restriction?
No.

Do you take card / EFTPOS?
Yes.

Are you pet friendly?

Yes. Stoney park is pet friendly. All dogs must be kept on a leash and you are solely responsible for any actions.

Can we reserve a table and/or BBQ?
No, it is not possible to reserve tables or BBQs. It is on a first come first serve basis. We have plenty of shade, tables and sun loungers for your use. If you like you may bring your own chairs and shade structure.

Can we bring our own food and drinks?
Yes, you may bring any of your own food and you may use our BBQs that require $2 coins to operate and run for 25 minutes.

Can we bring our own alcohol?
Yes you can have alcohol on the premises but no alcohol consumption may take place before or while participating on the Aqua Park. No alcohol to be consumed near the waters edge or around other patrons outside of your group. We reserve the right to ask you to leave at any time.

Do I need to book or can I just come along?
It is always recommended to make a booking on line but you can come along and purchase tickets on the day. Customers should arrive at least 30 minutes prior to their preferred time to allow for their ticket purchase, the signing in process and the safety brief. This time may become longer as peak season approaches. All patrons need to be on the beach dressed and ready to go 10 minutes prior to the session start time. Latecomers cannot join a session that has already started once the safety brief has been delivered.

*If you have a group of 30+ Aqua Park participants and would like to book a gathering please email us at info@stoneypark.com.au

Do I need to sign a Waiver?
Yes, all participants must read our safety rules and sign a waiver before being allowed onto the park. These are available on site at the ticket booth and under the Safety Rules tab on our website.

Are there any sharks?
No. We are a clean and clear freshwater man-made lake.

Is the water quality tested?

We are under a strict water monitoring testing procedure carried out by a Bio chemists from an environmental laboratory. The water testing results are governed by the Port Macquarie-Hastings Council. Independently of this Stoney Aqua park has a filtration program and water treatment process in place that is maintained continuously.

If you are feeling unwell or have gastroenteritis known as stomach flu please do not use the aqua park inflatables.

How deep is the water?

The water is about 1.5 metres deep. Life jackets are supplied and are compulsory.

What do I need to bring?

Swimwear, towel, sunscreen and hat. 

Do you close down if it rains?

We do NOT close down if if rains. We will stop though if there is lightning close by and just for the duration of the lightning storm. Any other extreme weather events our senior supervisor staff will make the call to shut down or not, at the time, on the day.

Is there a booking fee for online tickets?

Yes. When tickets are purchase on line only there is a booking fee. A fee in not charged when tickets are bought at the ticket booth on arrival.

When do you book out?

Over the Christmas/New years period. Online booking is recommended to avoid disappointment.

Are we permitted to drive into the area to drop off items?

You can only drive through if given permission by the kiosk staff and only to drop heavy items off. Your car must then be moved back to the car park. 

Do we have to pay to spectate?

No spectators are free. You must purchase a ticket to go on the equipment.

Do I need to know how to swim?

It is highly recommended that you have a basic understanding of swimming. All participants must wear a life jacket which holds you above the water. All participants must make their own way out and back from the equipment.